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Order Fulfillment Software Fulfillment Software
Software for Fulfillment Houses

Order management software

order management system

CIO Direct is a highly scalable web application for order management, warehouse management and customer service.

  • Fully web based system
  • Fast and affordable set-up
  • Unlimited client accounts
  • Easy integration with shopping carts
  • Multiple warehouses and barcode scanning
warehouse management software

3PL Solutions

CIO Direct is ideal for Third Party Logistics (3PL) Fulfillment Centers in need of an enterprise software solution that will handle all aspects of business operations. As opposed to most software on the market, CIO Direct is completely scalable for Fulfillment Houses that manage orders and inventory for numerous clients.

Fully web based infrastructure

Real time client access allows for fast order lookup. Inventory status reports tailored to meet each client's needs. Clients can enter new orders or Advanced Shipment Notifications (ASN) manually anywhere they have web access, which reduces client management services. System can be branded with company logo.

Fast and affordable set-up

Easy set up of interfaces, products and new clients allows CIO Direct users to manage these integral aspects of their businesses without the help of expensive IT technicians or 3rd party programmers.

Unlimited Client Accounts

Allows fulfillment companies to quickly add new clients at no extra cost or license. Each client maintains a unique database for orders and inventory. Users can be added with access to specified accounts. New clients can be in place in hours.

Easy integration with shopping carts and call centers

Automated order flow allows clients to send orders directly from shopping carts or call centers. Email or text message alerts can be configured to inform of the status of file loads or errors.

Capable of handling multiple fulfillment centers and warehouses

Allows for multiple fulfillment centers and warehouses in one database with simple order routing. CIO Direct partners make it possible to add fulfillment services across the United States and Canada without upfront cost. Packing slips can be scheduled or printed on demand and integrated with manifest systems for label printing and shipment confirmation. Scalable warehouse management allows both small and large warehouses to be mapped in detail with bulk storage, staging areas, fulfillment locations, zone-bins and other storage types.

Enabled for barcode scanning and tablets

Barcode scanning allows for increased employee efficiency and eliminates customer service problems caused by packing and inventory errors. Optimized for use on tablet computers, which can be used in warehouse to increase productivity.

Detailed reporting capabilities

Allows for detailed reports to be created for you and your clients. Have your desired reports scheduled and ready when you need them. Reports can be accessed through the system or emailed at intervals of your choosing.