Frequently Asked Questions
Q: What do I need to get started?
A: A computer, internet connection and a printer.
Q: How can I be sure to have a successful implementation?
A: Our experience is that an enthusiastic user is the
key to drastic business growth.
Q: How long does it take to get started and to set
up a client?
A: We typically require two to three weeks to get started.
Once you are familiar with the system, it is very fast to add new clients.
The completed set up should be finished prior to the arrival of products
at the warehouse.
Q: How much does it cost?
A: Cost is largely determined by order volumes. Please
call us at 805.898.2444 to discuss how CIO direct can work for your business.
Q: What support do I get?
A: We offer full support including unlimited emails/calls
free of charge for the entire first month after the installation.
Q:
Can you process installment plans?
A: Yes, we allow up to a 36 month term.
Q: Can you handle individual continuity programs?
A: Yes.
Q: Do you offer migration of existing systems?
A: Yes, but we don’t encourage it. Instead, we recommend
coexistence.